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Customer Rights and Moving Resources
Before your move, review the consumer information that applies to your shipment. STM provides customers with the required estimates, service documents and consumer notices. The official resources below explain your rights and responsibilities for New Jersey intrastate and interstate household-goods moves.
QUESTIONS, CLAIMS OR CONCERNS?
Contact STM promptly if you have a question about an estimate, scheduled move, shipment, charge, loss or damage. Customers may request STM’s claim form and written claims procedures by phone or email. Interstate household-goods customers may also request information about STM’s neutral arbitration program.
Sergeant’s Tactical Moving Company LLC
NJ Public Mover License 39PM00506400
USDOT 4495867 • MC 94219241
856-396-9173
info@sergeantsmoving.com